If you can hardwire your computer to the internet, they’ll have a stronger connection during your exam, ensuring minimal interruptions and a consistent Though WiFi is always convenient, a direct connection is best. To ensure that there are no interruptions during exam, please disable your windows auto update. Take a practice exam(Mock Exam), to ensure LockDown Browser is working correctly.If Respondus Monitor is enabled, check your webcam setup to make sure your webcam and mic work. You may need to disable third-party plug-ins or tools enabled in Firefox. The latest version of AVAST blocks the LockDown Browser and it will interfere with using Lockdown Browser until you remove it.Ĭlose all other programs, including Skype/Zoom/webex and other chat systems, which may be running in the background. Be sure you are not using AVAST anti-virus program.If not, LockDown Browser must be installed to each computer (Windows or Mac) being used to take a test. If LockDown Browser has already been installed, skip to the next section.Install/Check your Respondus LockDown Browser.Instead, talk to the invigilator and seek his/her advice. Do not panic if you have a technical problem during the exam.Make sure that your Wi-Fi connection is working properly or you may have to change the location to get adequate internet connectivity. If necessary, uninstall all the unused and rarely used programs
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